HotelKey

Key Features and Capabilities

• Guests can bypass traditional check-in processes with secure mobile key functionality, allowing direct access to their rooms.
• Eliminates the need for physical key cards, improving security and convenience.
• The app provides options to order room service, schedule housekeeping, and book hotel amenities like spa treatments or dining reservations.
• Secure payment gateways enable users to manage billing, split charges, and settle payments directly through the app.

Measured Results

• Increased Bookings: The app contributed to a 25% rise in direct bookings, reducing dependency on third-party platforms and saving commission fees.
• Improved Guest Satisfaction: Surveys revealed a 40% improvement in guest satisfaction scores, attributed to the app’s user-friendly interface and added convenience.
• Operational Efficiency: Digital key functionality decreased check-in times by 50%, allowing staff to focus on personalized guest interactions.
• Higher Revenue: Personalized offers and upselling features led to a 15% boost in ancillary revenue from spa, dining, and other hotel services.
• Enhanced Retention: Push notifications for loyalty program members increased repeat bookings by 30%.