AI-Helper

Product overview: AI Helper is a chatbot built with AI technology that provides online hotel guests with basic information including room facilities, check in/check out times, general rules, etc. Since AI Helper is a self-learning creation, its communication skills and customer service are constantly improving and becoming more effective.

Issues:

• We’ve implemented predictive analytics using machine learning to create this AI chatbot.

• During our work, the team had problems from a UX perspective. To solve them, we decided to use a conversational interface (CI) as this provides a rich and dynamic user experience.

• The chatbot needed to speak multiple languages and learn human speech; so, our team used special language libraries and AI self-learning algorithms.

• Technologies used: AI/machine learning algorithms, conversational interfaces (CI), rasa.ai, AI/self-learning algorithms